FAQ’S

How do you download the photos?
Click on the link below “Still Photography” and a ZIP folder will be downloaded automatically to your download folder. After downloading, open the folder, copy contents and paste contents to a folder that you create or have already created on your computer.

What is the difference between branded and non-branded virtual tours?
Branded tours contain your branded content, logos, photos and external links. 
Non-Branded tours remove all branded content and external links from the virtual tour.
This link is the only link that MLS will accept as they don’t allow advertising from within the MLS System.

What is the YouTube Video For?
When you order still photos with Virtual View 360, we create a “slide show” (multimedia) virtual tour that is ripped to a video, for you, and distributed to YouTube. This gives your sellers another layer of exposure on one of the most utilized websites ! You will receive your YouTube link within 24 hours of your order.

What is a personal property website?
You may have seen signs that read: www.123EasyStreet.com. When you order still photos with Virtual View 360, we can order a custom domain, like the one previously mentioned and redirect your clients to a website all of their own. Sample: www.2058greenfieldpoint.com

Can I order a virtual tour online?
Yes, https://www.virtualview360.com/contact-us/

What is Virtual View 360’s Turn-around time?
You will receive your photos on the day of your appointment.
If you order a 3D Matterport Virtual Tour, you will receive it next business day.
If you order a floor plan with your Matterport order, you will receive within 2 business days of order.

How do I post the virtual tour to social media?
Login to your social media site, copy and pasted the branded link into your home page, wait for the photo to populate, and erase the link you pasted. Hit “post” and you are finished.

Are your Drone Pilots Certified, Licensed and Fully Insured?
Yes! Our photographers are too!

What is a muiltimedia Virtual Tour? 
If you order Still Photos and any other product, we will create a “SlideShow” virtual tour that includes multiple types of media! We will add your Drone Photos and Video, Matterport Tours, and Virtually Staged photos to one place/ one link! You will find this link under “Tools”

Where does my virtual tour go? What websites?
The 3D Matterport Tour (if you order stand-alone) will syndicate to all sites through the MLS system. *Note you must load the Non-Branded Matterport Link to mls for it to syndicate. You will need to manually load to Zillow and Realtor.com.

If you order Still Photos and any other product, we will create a “SlideShow” virtual tour that includes multiple types of media! We will add your Drone Photos and Video, Matterport Tours, and Virtually Staged photos to one place/ one link! You will find this link under “Tools”

**Load the Non-Branded Link to MLS and we will syndicate to all sites through the MLS; PLUS Zillow.com, Realtor.com, Oodle.com, Trovit.com, Hotpads.com, Homes.com.

VV360 Staff

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