FAQ’S
How do I navigate through my Dashboard?
How do I download the photos from my dashboard?
From your dashboard, select the size of photo that you would like to download. Click on "MLS" or whatever size you would prefer. A .ZIP folder will be downloaded automatically to your PC. After downloading, open the folder, copy contents and paste photos to a folder that you create or have already created on your computer.
What is the difference between branded and non-branded virtual tours?
Branded tours contain your branded content, logos, photos and external links.
Non-Branded tours remove all branded content and external links from the virtual tour.
To add to KCRAR MLS:
There is a spot for each branded and non branded link in the "input" section under the "remarks" tab at the bottom of the page.
How do I open my dashboard and update the verbiage on virtual tour/ my personal property site.
What is the YouTube Video For?
When you order still photos with Virtual View 360, we create a YouTube Video that is distributed to YouTube, for you. This gives your sellers another layer of exposure on one of the most utilized websites ! You will receive your YouTube link within 24 hours of your order.
What is a custom domain name?
You may have seen signs that read: www.123EasyStreet.com. When you order still photos with Virtual View 360, we can order a custom domain, like the one previously mentioned and redirect your clients to a website all of their own. Sample: www.2058greenfieldpoint.com
Can I order a virtual tour online?
Yes, https://www.virtualview360.com/contact-us/
OR from your portal! (Top right corner)
What is Virtual View 360’s Turn-around time?
You will receive your photos on the day of your appointment.
If you order a 3D Matterport Virtual Tour, you will receive it next business day.
If you order a floor plan with your Matterport order, you will receive within 2 business days of order.
How do I post the virtual tour to social media?
Login to your dashboard, select "share" and post. You can also email the virtual tour to your clients by selecting the email icon.
Are your Drone Pilots Certified, Licensed and Fully Insured?
Yes! Our photographers are too!
What is a muiltimedia Virtual Tour/ Personal Property Site?
If you order Still Photos, Drone Photography, 3D Matterport, Video, Virtual Statging or any other other product from us, we will include your additioanl media on your virtual tour/ personal property site.
What websites do my virtual tour/ personal property site go?
The virtual tour/ personal property site will syndicate to all sites through the MLS system. Including Zillow!